Video Conferencing Engineer

Houston, TX

Industry: Telecomm Job Number: 4616

What is the position:

The Video Conferencing Engineer is responsible for supporting the user adoption of the Company’ s communication solutions.

What do you need to be able to do:
  • Provide end-user support for cloud and on-premise communication solutions (ex. WebEx, Office 365, Skype for Business, etc.)
  • Configure, maintain, and support video room infrastructure technologies
  • Support content sharing technologies
  • Work with other IT members to identify, resolve, and document infrastructure issues affecting collaboration computing services
  • Perform audio visual troubleshooting, repairs, and maintenance of equipment.
  • Troubleshoot software, hardware, and connectivity issues on Polycom, BiAmp, routers, switches, and other unified communication technologies.
  • Create and maintain training materials on video room technology and cloud communication solutions

What are the requirements:
  • Bachelor' s degree in MIS, computer science, or related
  • 8-10 years experience supporting video room systems and unified communication bridge services
  • 3+ years experience supporting Crestron and Polycom equipment
  • Ability to perform in a fast-paced environment
  • Ability to travel to remote offices periodically
  • Ability to lift up to 50lbs
  • Excellent technical, analytical and interpersonal skills required.

You would be really happy here if:
  • You can grasp complex subjects and effectively strategize how to achieve optimal results.
  • Roadblocks don’ t intimidate you. You understand how to successfully evaluate problems and develop appropriate solutions.

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