Order Support Specialist

Tulsa, OK

Industry: Marketing Job Number: 5980

Job Description

What is the position:
The Order Support Specialist will be responsible for performing administrative operations, directly contributing to the company's growth.

What will you do:
As the Order Support Specialist, you will:
  • Facilitate over-the-phone discussions with customers and dealers to address inquiries and transfer them to the relevant person, having gained a comprehensive understanding of the product line.
  • Gain proficiency in providing customer support and addressing general customer service inquiries.
  • Collaborate with the distribution manager to plan daily shipments effectively and supervise backorder lists as required.
  • Communicate crucial matters to dealers, including special shipments and returns.
  • Scrutinize incoming orders for accuracy, make any essential adjustments in coordination with the dealer, and enter order into Fishbowl system promptly and precisely.
  • Attain proficiency in operating Fishbowl software to monitor inventory levels for dealers.
  • Support the CEO, organizing all travel arrangements and handling various requests.
  • Oversee facilities headquarters and distribution center, maintaining exclusive relationships with vendors and contractors.
  • Manage inventory of supplies, groceries, and other office items as needed.
  • Offer general administrative assistance to various departments as required, assisting with special projects and other duties as needed.
  • Actively participate in identifying areas within the company where improvements in efficiency can be made.

What are the requirements:
  • Bachelor's Degree.
  • Ability to work in fast-paced environment and carry out multiple projects at once.
  • Strong work ethic, maintaining a positive and professional attitude.
  • Organizational skills and strong attention to detail.
  • Excellent written and verbal communication and interpersonal skills.

You would be really happy working here if:
  • You can grasp complex subjects and effectively strategize how to achieve optimal results.
  • You can be counted on in crucial times, possessing great focus while completing projects successfully and efficiently.

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