Director of Operations

Tulsa, OK

Industry: Banking Job Number: 5907

Job Description

What is the position?
The Director of Operations will be responsible for managing the Treasury, Retail. and Deposits for a regional bank.

What will you do?
As a Director of Operations, you will:

  • Manage and provide strategic vision for Payments & Deposit Operations.
  • Oversee Card Services, Deposit Processing, Treasury Support, ATM / ITM Services, and Electronic Services.
  • Think about Payments & Deposit Operations strategically and develop plans on how to be more efficient and effective.
  • Ensure that controls are in place to effectively handle all Payment & Deposit Operations processes.
  • Serve as a liaison for Retail staff, answering questions professionally and efficiently. Communicate with management on staff deficiencies and exceptions.
  • Manage Payments & Deposit Operations staff by providing appropriate training and constructive feedback as needed.
  • Hire, lead, coach, and teach.
  • Provide clear guidance and expected work outcomes to staff.
  • Maintain relationships with internal and external parties.
  • Manage Treasury Management Support, Deposit Operations, and Payments.
  • Maintain risk controls and operational processing.
  • Review and suggest process improvements.
  • Complete due diligence as needed on bank acquisition targets.
  • Participate in bank and data conversion process for bank acquisitions.
  • Manage data conversion process for an extended period past conversion date.
  • Perform other duties as assigned or required.

What are the requirements?

  • Bachelors degree in business, finance, accounting, or related field.
  • 8+ years experience in banking.
  • 5+ years experience in supervising.
  • 5+ years experience in deposit operations and payments.
  • Ability to understand and follow the applicable laws, regulations, and reporting requirements for the job responsibilities.
  • Strong verbal and written communication skills.
  • Detail orientated and able to work under pressure of deadlines.

You would be really happy working here if:

  • You can strategize, understanding the goals of the company and creating effective plans to achieve those goals.
  • You are a born leader, able to motivate employees to optimize their productivity and able to harness talent to achieve the best results.


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