Deskside Support Analyst

Baytown, TX

Industry: IT (Information Technology) Job Number: 5886

Job Description

What is the position:

The Deskside Support Analyst will be responsible for deploying and configuring computers according to specified configurations. 

What will you do:

  • Configure and deploy laptop and desktop computers using SCCM
  • Define requirements needed by the users
  • Installing business applications
  • Restoring data from old machines to new machines
  • Troubleshoot issues with imaging, building software packages and related activities
  • Ensure integration designs are simplified, performing optimally, and ensure data consistency
  • Train users on how to use their new device

What are the requirements:

  • Bachelor’s Degree, preferably in CS, MIS, or related field
  • In depth SCCM experience
  • Experience with Windows 10
  • Experience with MS Office 365
  • Experience imaging HP x360 Notebooks preferred
  • Ability to work with others in a team environment
  • Ability to thrive under tight deadlines
  • Problem solving and communication skills

You would be really happy working here if:

  • Roadblocks don’t intimidate you. You understand how to successfully evaluate problems and develop appropriate solutions.
  • You can be counted on in crucial times, possessing great focus while completing projects successfully and efficiently.

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